1. Introduction

Welcome to Eva Spa Mulund ("we", "our", or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

2. Information We Collect

We may collect personal information from you when you book an appointment, submit an enquiry form, or contact us. This includes:

• Name
• Phone Number
• Email Address
• Booking Details and Preferences

3. How We Use Your Information

We use the information collected for the following purposes:

• To confirm and manage your spa appointment bookings
• To respond to customer enquiries and support requests
• To communicate important updates or promotional offers (with your consent)
• To improve our website functionality and customer service

4. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We do not sell, trade, or rent your personal information to third parties.

5. Third-Party Services

Our website may use third-party analytics and chat tools (such as Google Analytics and booking widgets) to analyze traffic and provide live customer support. These tools operate under their respective privacy policies.

6. Cookies

We use cookies to enhance your browsing experience and analyze web traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Eva Spa Mulund
Email: evaspamulund@gmail.com
Phone: +91 8655635970
Location: Mulund West, Mumbai, India